Brown-Lupton Health Center | Medicat Help Page

Medicat is hosted off-site and is accessible only via the Microsoft Remote Desktop protocol. You should connect to Medicat using your Medicat username and the domain mct-saas. This looks like mct-saas\1342username

If you are using Windows (PC), you can download a link with the correct settings here: https://tcu.box.com/shared/static/pjh4s4xp37h7hr940n81cffwl3m91vl4.rdp

For Mac (Apple) users, follow the instructions here: RDP_Mac_2018

Medicat has a help portal on Zendesk. The portal is a useful resource with articles explaining the ins and outs of Medicat, and is also where you can open a ticket with Medicat Support for specific issues.

If you don’t have a Medicat Help Center account, click on the Sign Up button on the login page. This is a different account from your typical Medicat Account.

Medicat Help Center: https://medicat.zendesk.com/
Medicat Support Phone: (866) 633-4053

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